Privacy Policy


Augmented Intelligence, Inc. (referred to herein as “Medical Augmented Intelligence,” “MAI,” “we,” “us,” or “our”) provides the following Privacy Policy to detail how we collect, use, and process data or information obtained from individuals using our website, software, products, content, services, and/or applications (“Services”). We understand the importance of protecting your privacy and personal information. This Privacy Policy describes the practices we take to protecting the personal information of individuals using the Services, and the ways in which we use such information provided.


By using any part of the Services and/or accepting the Terms of Use (“Terms”), you signify that you accept the terms of this Privacy Policy and agree to our using and processing your personal data. If you do not agree with any aspect of this Privacy Policy, please do not use the Services. We reserve the right to modify this Privacy Policy at any time.


Depending on what Services you use, we may collect information from or about you. This information may include:

(i) Information you voluntarily provide us

When you engage with us and the Services, we may ask for personal information (e.g., name, email address, phone number), user-type (e.g., student, educator, clinician, researcher), and information relating to the institution with which you are affiliated (e.g., institution name, institution address, institution website). We may also collect information that you voluntarily provide us when you choose to engage with or participate in various activities related to the Services.

(ii) Information collected when you use the Services

When you are connected to the Services, depending on how you access and use the Services, we may collect information such as:

(ii.a) User access and navigation information

When you access and navigate through the Services, such as our website, we may automatically collect information including, for example, the type of device you’re using, your operating system, browser type, IP address, location, access times, referral source, length of visit, page views, website navigation, the content and features you use or view on the Services, and pages you have viewed directly before and after you accessing the Services.

(ii.b) Usage and participation data

When you use the Services, such as our products, we may track your access location, record user sessions and test runs, monitor usage of features and functions, generate performance metrics, and analyze user participation including types of simulation procedures attempted, scores, assessments, and progress snapshots. This data may be shared with the organization providing access to the Services on your behalf (e.g. your institution). We may also collect information on your environment, physical movements, and dimensions when you use a VR device in connection with one of our products.

(ii.c) Third party information

We may work with third party services, including payment and delivery services, and analytics providers, and may receive information about you from them.


A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of our website use cookies to track user traffic patterns in order to determine the usefulness of the information and to investigate how effective our navigational structure is in helping users reach that information. We do not share this information or sell it to any third party. If you prefer not to receive cookies on this website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.


The information we collect from you enables us to:

(i) provide you with the Services;

(ii) deliver to you information about the Services, including notifications to you about modifications to our policies or changes to the Services;

(iii) improve the Services over time, which may include gathering and analyzing information with the goal of improving the Services and/or further developing new products, features, and functionalities;

(iv) analyze how you use the Services so as to enhance user experience, e.g., present the content on our website in the most effective way for you and your device;

(v) process analytics information, in which case we may share aggregated and anonymized data of your activities on the Services with third-party service providers of analytics services; and

(vi) respond to your requests for more information, or to other correspondence you may submit to us.


We retain the information you provide us for as long as we are providing the Services to you. Whether we need to retain the information beyond the period of providing you service depends on the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. You may contact us at any time to request more information about the personal information we hold about you, or to update or remove the personal information we hold for you.


We do not attempt to collect personal information from children under the age of 13. We cannot always verify if certain visitors to our website or the senders of e-mails are children. Any such personal information will be deleted if provided information appears to be from children.


We make every effort to protect the security of your information and will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy. While we take reasonable precautions against possible security breaches of the Services and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk.


We reserve the right to modify this Privacy Policy at any time. Any modifications to this Privacy Policy will be posted on our website (, and we encourage you to periodically check this privacy page for updates. Your continued use of any portion of the Services thereafter will signify your acceptance of those modifications.


If you have questions or comments about this Privacy Policy, please contact us at: [email protected].

Last update to Privacy Policy:

December 25, 2019